New: biomed service plans now cover imaging fleets
About Verity
We take responsibility for the equipment, so clinicians don’t have to.
Founded in 2014 by biomedical engineers who were tired of unpacking boxes in hospital corridors. Today we equip more than 1,400 facilities from three ISO 13485 hubs.
Our story
Started in a hospital basement, built for the whole building.
In 2014 our founders ran the biomed department of a 400-bed teaching hospital. Every new device meant a dozen suppliers, missing paperwork and nurses unpacking boxes between shifts.
So they built a different kind of supplier: one that sources from authorized channels, inspects every unit before it ships, installs it with its own engineers and stays accountable for its whole service life.
Today Verity equips more than 1,400 facilities from three regional hubs, and every device we supply still passes through the hands of a biomedical engineer.
Our approach
Why hospitals choose one accountable partner.
Verity was built on a simple idea: the team that sources a device should also install it, service it and answer for it.
Engineers first
Our founders ran a hospital biomed department before they ran a supplier. That shows in how we work: every quote is reviewed by an engineer, every device is tested by an engineer and every installation is signed off by an engineer.
One record for every device
From purchase order to retirement, each device has one record: where it came from, how it was configured, every test, every repair and every recall. Your clinical engineering, finance and quality teams all read the same history.
Regional hubs, local engineers
Our three ISO 13485 hubs in Boston, Columbus and Reno hold safety stock, run incoming QA and dispatch our own installation crews. Next-day reach covers the continental United States.
Built for long relationships
Most of our customers started with a single department. The average customer has worked with us for more than six years, and more than half of new business comes from existing customers adding sites or services.
How we work
Three promises we hold ourselves to.
01
Traceable
Every device is sourced from an authorized channel and traceable from factory to room.
02
Tested
Nothing ships until a biomedical engineer has inspected and safety-tested it.
03
Accountable
One project lead and one record for each device, for its whole service life.
Locations
Three hubs, next-day reach.
Each hub holds safety stock, runs incoming QA and dispatches our own installation crews.
Head office and Northeast hub
Boston, MA
220 Harbor Point Drive
Midwest hub
Columbus, OH
4100 Gateway Commerce Blvd
West hub
Reno, NV
1850 Logistics Way
Leadership
Engineers and clinicians at the table.
DM
Dana Mercer
Chief Executive Officer
Former head of biomedical engineering at a 400-bed teaching hospital.
RO
Rafael Ortiz
Chief Operating Officer
Built the hub network and incoming QA program.
PS
Priya Shah
VP, Clinical Solutions
Registered nurse and ICU educator turned product specialist.
TB
Tom Becker
VP, Biomed Service
Leads our 120 field and hub engineers.
Milestones
A decade of equipping care.
2014
Founded in Boston by three biomedical engineers.
2017
First ISO 13485 hub opens; incoming QA becomes standard on every order.
2020
Emergency ICU expansions for 60 hospitals in 90 days.
2023
Columbus and Reno hubs open; next-day reach across the continental US.
2026
Biomed service plans extend to imaging fleets.
Build the supplier you wish you had.
We are hiring biomed engineers, project leads and clinical specialists.