Legal

Privacy policy

How we collect, use and protect personal information across our website, customer portal and services.

Last updated

March 1, 2026

Effective

March 15, 2026

Version

3.2

Template text. Have your counsel review before publishing.

Who we are

Verity Clinical Supply (“Verity”, “we”) supplies and services medical equipment for healthcare organizations. This policy explains how we handle personal information collected through this website, our customer portal and our services.

What we collect

Contact details you give us, such as your name, work email, phone number, organization and role.

Order, delivery and service records linked to your organization’s account.

Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies.

How we use it

To respond to enquiries, prepare quotes and fulfil orders.

To deliver, install and service equipment, including recall and field safety notices.

To improve our website and services, and to send updates you have agreed to receive.

Patient information

Our services are designed so that we do not need patient information. Where a device stores patient data, we follow your instructions and the terms of our business associate agreement.

Sharing

We share information with manufacturers, carriers and service partners only as needed to fulfil your order or meet regulatory obligations. We do not sell personal information.

Your choices

You can ask to access, correct or delete your personal information, or opt out of marketing emails, by contacting privacy@verityclinical.com.

Contact

Privacy Officer, Verity Clinical Supply, 220 Harbor Point Drive, Boston, MA 02210 · privacy@verityclinical.com